Contact Center Agent, Part Time $11.00/hour
Business Name: ACSG Contact Name: ACSG
write to: 2700 Sanders Road Prospect Heights, IL
Employment Category: Accountant - General Wage: annual
Service Type: Full Time Relocation Assistance: No
Familiarity Required: Entry Level Travel: None
Schooling Required: Not Specified Sponsorship: No
Work Location: Schaumburg, IL Post Date: 12/4/2006 3:36 AM
Job Narrative: [Contact Center Agent, Part Time $11.00/hour]
Under immediate supervision, the Contact Center Agent for Healthcare Recovery Services will act in response to everyday; inbound phone inquiries from health insurance plan members. The individual in this task will execute regular responsibilities requiring working understanding of the Company's products and services.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responds to inbound phone inquiries and complaints using customary scripts and actions.
Gathers information from the caller to accurately resolve the state of affairs.
Communicates appropriate options for resolution.
Refers non-routine inquiries and complaints to senior-level Call Center Representatives.
Uses a computer system to research inquiries and log customer calls.
Visit this site to apply>>>
http://www.gadball.com/Jobs/EmailFriend.aspx?jid=5436998
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